Healthcare
Enhance the patient experience and empower your providers to offer higher quality care with seamless healthcare communications. S-NET provides all-inclusive solutions, services, and support tailored to the needs of healthcare providers.
Healthcare Communications Solutions
Robust Solution Portfolio
- HIPAA-compliant healthcare phone systems including voice, video, chat, SMS, audio conferencing, collaboration, presence, file sharing, faxing, and more.
- Inbound call center, omnichannel contact center, and Microsoft Teams Integration solutions.
- Customizable features and integrations with Communication APIs, third-party apps, and more.
Secure & Reliable Services
- Centralized and secure healthcare communications platform with built-in security features.
- 99.999% guaranteed uptime SLA.
- Fully managed system monitoring and support.
In-patient & Telehealth Solutions
- Streamline patient care and user experiences across any device and preferred channels.
- Provide personalized care with custom call routing and automations, seamless team collaboration, convenient patient communication features, and more.
- Flexible desktop and mobile apps with intuitive, comprehensive features.
Cost-effective Communications & IT Support
- White-glove communications support and fully managed IT services.
- Dedicated Client Technology Advisor and 24/7/365 customer support.
- All-inclusive communications and billing from a single provider.
Cloud Communications Solutions Built for Healthcare
Provide seamless patient care with centralized and secure healthcare communications. S-NET's holistic communication solutions, services, and support ensure your staff has the tools they need to achieve better patient outcomes while remaining compliant.
Healthcare Communications Solutions
Your patient and provider communications need to be streamlined, secure, and compliant on any device or channel. S-NET has all the tools you need in a single, intuitive platform designed for delivering higher quality care. Our healthcare communications solutions include:
- HIPAA-compliant healthcare phone systems with intuitive user interface and centralized admin controls.
- HD Voice with 99.999% guaranteed uptime.
- Support for secure telehealth care delivery.
- Comprehensive feature suite including custom call routing, seamless meetings, SMS/MMS, chat, video, image and file sharing, faxing, presence management, collaboration, and more.
- Integrated inbound Call Center and omnichannel Contact Center platforms.
- Microsoft Teams Enhanced Integration.
- Custom features and integrations with Open APIs, CRMs, WFM, AI engines, and more third-party applications.
- Built-in security and business continuity.
- Compliance with security and industry standards.
- Custom reporting, analytics, and dashboards.
- Seamless desktop and mobile apps.
- Fully managed IT and support services.
Healthcare Communications Services
S-NET is your expert technology advisor that acts as an extension of your IT team with fully managed services. We create and implement tailored communication solutions designed around your unique workflows and mission-critical goals. Our services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Communications needs assessment and site survey
- Custom solution design and integrations
- Installation, configuration, and provisioning
- Seamless system rollout with little to no downtime
- Ongoing support
Healthcare Communications Support
Focus on your patients and collaborating with staff while we take care of your technology. S-NET's concierge support ensures your healthcare communications are secure and always operating at peak efficiency. Our white-glove support services include:
- Dedicated Client Technology Advisor
- 24/7/365 technical and customer support
- Ongoing proactive account management and system monitoring
- Seamless maintenance and updates
- Complete technology ecosystem
We Are HIPAA Compliant!
S-NET is dedicated to providing secure and reliable HIPAA-compliant cloud solutions. Our healthcare solutions offer built-in security and HIPAA-compliant workflows tailored to your needs. Contact us to discover how S-NET can help you keep your business and patients safe!
Secure & All-Inclusive Healthcare Communications
S-NET specializes in providing tailored communications solutions for the healthcare industry. Our customized approach allows us to deliver solutions for your unique challenges, personalized service, and an attention to detail you won’t find with other providers.
Contact our sales team to discuss your communication needs and see how we can provide your ideal solution!
Ben Schmitz
Director of Engineering & Operations, Analyte Health
Customer Stories
Focus On Your Business with Always Up Connectivity
The installation was super smooth, three guys came in, got in done in all of about two hours; plugged it into our switches, we're up and running and that was kind of the end of it. What's been great about S-NET is it's kind of fire-and-forget. Got the service, got it up and installed and really we don't have to think about it. I think that's how utilities need to be. It's been as reliable as anything in the world and you know for us, the internet needs to be like electricity. It's something that just always has to be there.
Related Resources
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