Microsoft Teams Enhanced Integration
Upgrade to superior cloud-based calling from your MS Teams environment with S-NET
Get the exceptional call quality and reliability you want within your Microsoft Teams environment, powered by S-NET. Our Microsoft Teams Enhanced Integration offers the best of both worlds for your MS Teams platform and cloud-based communications needs. Call and collaborate with ease using the tools you love while enjoying personalized attention and white-glove support from S-NET's technology experts.
The Benefits of Microsoft Teams Enhanced Integration
Communications and collaboration tools help you keep business moving forward, but aren't always fully equipped with the features you need. At S-NET, we ensure your business is outfitted for success with our tailored technology solutions for MS Teams backed by our 99.999% uptime, personalized service, and white-glove support guarantee.
Solutions
Upgrade your Microsoft Teams voice capabilities with a seamless integration to our cloud business VoIP. Leverage your existing MS Teams platform and maximize your investment with a Microsoft Teams integration that offers:
- Advanced Call Routing
- 99.999% Guaranteed Uptime SLA
- Streamlined operations and collaboration
- Analytics and in-depth reporting
- Unified calling from any device
- Work-from-anywhere flexibility
- Integrated contact center capabilities
- Custom integrations to CRM, ERP, POS, and more third-party software
Services
Upgrade your communications and transition your team easily with our Microsoft Teams Integration services. We assist you throughout the entire process to ensure your success. Our services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Business needs assessment
- Integration with Microsoft Teams and other custom features
- Configuration and provisioning
- Rapid rollout with little to no downtime
- In-depth training, tutorials, and ongoing support
Support
Enjoy white-glove support from your communications provider when you choose a Microsoft Teams Integration from S-NET. We are always available to assist you and provide ongoing system monitoring and maintenance to ensure your communications operate at peak performance. Our support services include:
- Dedicated Client Technology Advisor
- 24/7/365 Technical and Customer support whenever you need it
- Ongoing proactive account management and monitoring
- Seamless system maintenance and updates
- Complete technology ecosystem
How S-NET Microsoft Teams Enhanced Integration Works
S-NET empowers you to get the most from your Teams environment with our Microsoft Teams Enhanced Integration. See how you can expand on your current capabilities with enhanced cloud-based communications and concierge white-glove support.
Seamless Voice for Microsoft Teams
Streamline your voice calling and business operations with a unified communication system for all your users, regardless of device, or simply route calls through Teams to expand communications capabilities for your users. Place and receive calls within the Microsoft Teams interface without any hardware to install, configure, or maintain.
Extensive Suite of Included Features
Enhance your Microsoft Teams platform with our comprehensive portfolio of business voice features including SMS/MMS messaging, advanced contact center, E911, and much more. We also offer custom integration services to create your tailored fit communications platform.
Reliable & Secure Voice Communications
Our leading cloud business voice solutions offer 99.999% guaranteed uptime, comprehensive security, and built-in disaster recovery and business continuity for always-on, fail-safe connectivity—even when Teams is down.
Cost-effective Communications
Share your MS Teams service across users and locations and cut costs with our all-inclusive voice integration. Save on Microsoft's Calling Plans and avoid additional licensing fees.
Streamline Operations with Advanced Call Routing
Your team needs more than just a collaboration channel. Streamline your operations with advanced call routing features, such as ring groups, sequences, call queues, custom time-of-day routing, and more.
Gain More Insight into Your Team's Performance
With advanced call reporting, a Microsoft Teams integration gives you insights into your Customer Service and Sales teams' performance and valuable data needed for strategic decision making.
Easily Connect Phone, Desktop, and Mobile Users
Keep your team connected from any location and any device, whether they are communicating from an office phone, a desktop computer, a wireless phone in a warehouse, or using a mobile device on the go. Users can take their business extensions with them for a consistent, work-from-anywhere experience.
Give Your Customer Service Management a Boost
Take customer service and sales management to the next level. Give your teams leading-edge call center features while keeping them connected to the rest of the organization.
Keep Your Business Running with Advanced SLAs
You can rely on S-NET's enterprise-grade, high-availability infrastructure to keep your business going. Our 99.999% uptime and advanced SLAs provide your business with exceptional quality of service.
Select From a Wide Range of IP Phone Models
Empower each team with the devices best suited for their work. S-NET's Microsoft Teams Integration lets you augment your staff's Teams certified devices with a wide range of desk, wireless, and conferencing phone models.
S-NET is Your Solution Network
S-NET is a complete communication solutions provider and trusted technology partner. We will meet you wherever you are in your technology journey and provide the solutions, services, and support you need to reach your goals.
