Microsoft Teams Best Practices: Navigating Updates, Integrations & More

An ever-present challenge of modern business is keeping up with continually changing technologies while maintaining consistent growth and productivity. Microsoft’s recent decision to revamp the Microsoft Teams platform will bring a new set of adjustments for companies used to their regular workflows. 

Microsoft Teams Best Practices from an Expert Technology Partner 

To adapt more easily and help your teams stay on track, we recommend the following Microsoft Teams best practices. 

Get Expert Guidance 

When striving towards your goals, time is an invaluable resource. Rather than spend it on trying to figure out Microsoft Teams changes on your own, get assistance from an expert technology partner that can help guide you through what you need to know. A provider that knows your business and is familiar with your communications tools will be better equipped to help you understand Microsoft Teams updates, new features, and how to adapt them to your needs and goals. 

Enhanced Integrations 

Remaining competitive as technologies dynamically evolve often comes down to your business agility. And to be at your most agile, having technology that easily adapts to your needs and workflows is essential. 

To get the best experience from Microsoft Teams, an enhanced integration is a seamless extension of the familiar Teams interface combined with the advanced features of a cloud business phone system. While Teams is a popular choice for many businesses that rely on Microsoft tools, it sometimes falls short when it comes to other communications features. 

You can get the best of both worlds with an enhanced integration supported by an expert provider that adapts your Teams environment to your communications workflows. 

Custom Workflows 

For instance, your business may depend on several different communication tools to engage customers and connect internally. If you have a call center for inbound and outbound customer service but also want to leverage your Microsoft Teams environment for employees that don’t need to engage with customers directly, an enhanced integration allows you to use both systems seamlessly and centralize all your communications. This allows for organization-wide synchronization, better insights, enhanced controls, and optimized cost-effectiveness.  

Prepare to Pivot 

The only thing you can be certain of is change, so it’s always wise to expect the unexpected. When it comes to your technology, prepare ahead of time by planning for how your teams will adapt to changes when the need arises. Work with your technology provider and appoint a dedicated person or team to proactively address new developments and communicate change management strategies. Your provider should be dedicated to staying on the cutting-edge of innovation and making sure your technology is always up to date. And when your teams also have a plan for what to do when new tools, features, or processes are introduced, you will be able to turn challenges into opportunities with confidence. 

Make the Most of Microsoft Teams with S-NET 

A communications technology partner who specializes in Teams and is familiar with your business needs can help you leverage its best capabilities to reach your goals. S-NET provides businesses with a tailored-fit communications platform that maximizes your investment and employs Microsoft Teams best practices to ensure your tools always work for you. Plus, we offer proactive monitoring and support for a seamless experience, helping your teams adapt quickly and focus on productivity.