Part-time Field Network Engineer

Company Overview

S-NET Communications, Inc. is a privately-owned company founded in 2011, now grown to be one of the most widely recognized Cloud Hosted VoIP Providers in the US. We deliver state-of-the-art cloud hosted phone services utilizing the finest feature rich platform available in the US. We are uniquely differentiated from competitors in that we think big and act fast when designing and deploying solutions to our customers. By always putting our customers first, S-NET has grown to serve over 3,000 customers worldwide.

S-NET maintains a high-energy and interactive office environment with a staff that enjoys working together. We expect a high level of productivity and strong commitment to client service. The ideal candidate will work well with our team and enjoy supporting our common goal of providing high-quality customer services.

Position Summary

S-NET Communications, Inc. is seeking an entry-level, part-time Field Network Engineer to assist in deploying network infrastructure for our clients in the Chicago area. We provide routers, switches, and various brands of IP phones, and we are looking for professionals to help with the installation of our Hosted VoIP Services.

The individual hired for this role will work under the guidance of our Field Engineering Manager. Some of the work will take place on customer premises, where you will interact directly with our end-user clients. Additionally, some tasks will be performed in our corporate office in Schaumburg, where you will assist the support team and prepare systems for future installations.

Key Responsibilities

• Preparing router and switch configurations for onsite installation
• Monitoring, supporting, and troubleshooting network and VoIP infrastructure environment
• Provisioning and deploying hosted VoIP phone systems to customer sites
• Providing end user training
• Driving to client locations for troubleshooting, installation and training

Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent required
• Valid driver’s license and auto insurance required
• Dependable transportation required
• Excellent communication and customer service skills
• Strong organization, time management and follow-up skills
• Self-starter, professional, resolution oriented, demonstrates initiative, resourcefulness, and strong problem-solving skills
• Ability to work independently, as well as take instruction from team members
• Understanding of cloud infrastructure and strategies
• Knowledge of network routing and switching infrastructure technologies
• Basic knowledge of Voice over IP technologies
• Outstanding analytical ability with attention to detail
• Excellent back-office skills (Microsoft Word, Outlook Visio, and Excel)
• Outstanding analytical ability with attention to detail
• Ability to work independently, as well as take instruction from team members
• Demonstrated leadership and a sense of project ownership
• Linux and Asterisk experience is a big plus

What S-NET Offers

• 16-24 hours per week
• On-site position in Chicagoland, either with the client or at our Schaumburg office
• Competitive hourly pay of $25 – $30/hour depending upon experience
• Reimbursement for client-related mileage
• Tuition assistance/reimbursement
• In-depth on-the-job training, guidance, and mentoring provided
• Career growth opportunities in our high-growth organization

S-NET is an Equal Opportunity Employer